OSS Transformation -
Effectively Managing Business Change

In order to drive service innovation and an intentional customer experience, service providers must consider how they can cost-effectively create, fulfill and retire thousands of services in short timeframes.

In a recent study , more than 70% of respondents (both wireline and wireless carriers) stated that OSS Transformation is essential for new service introduction. However, just 38% of all companies, 43% of those in the wireless market, agree that OSS Transformation is always associated with new service introduction. So while service providers are acknowledging that OSS is essential, many are taking a ‘service-by-service’ approach to fulfillment to meet the demands of today’s market. As the market evolves and as service complexity increases, it is clear that service providers need joined-up systems that support their strategic goals, rather than proliferating the fragmentation of data in the OSS.

Get the Expert Perspective on OSS Transformation
Our OSS business transformation panel of experts can help answer those transformation questions. Such as how you can drive continuous transformation of your business, and what you need to do to keep ahead in this changing and increasingly competitive market.
Click here and "Ask An Expert".
Time to market and the customer experience
Photo A discussion on how new services need to be introduced, run and retired in increasingly tight timeframes in order to provide services that are timely and relevant to the market
Find out more...
10 Ways to deal with the Mobile Data Capacity Crunch
Photo Service providers around the world are feeling the strain as tremendous growth in mobile data traffic swamps their networks. Sound familiar?
Find out more...

Registered community members sign in.
Email:
Password:
Forgotten your password?
Not a community member yet?
> 114623


email email this page to a colleague