Supporting IP services:
How do new services change OSS?

Requirements for next generation OSS

Next-generation networks let operators combine IT-based services and deliver them over an IP network capable of supporting multiple classes of service. It’s the ultimate flexible network –configurable at every point.

Operational support systems must address this new configuration. The OSS platform must be able to:

• Manage a complex mix of “best effort”-type services and highly engineered services like IPTV, which require careful management to ensure correct operation
• Meet the demand for different services, delivering intentionally differentiated Quality of Service
• Parameterize the services and the network and allow them to be reused. This reuse is critical to fast product introduction.
• Enable all services to operate simultaneously with minimal disruption. This is not easy and requires full OSS automation of any self-provisioned service fulfillment.
• Provide immediate customer and service impacts when a network failure occurs. Proactive detection and resolution of service configuration errors is mandatory in the new network model.